Privacy Policy
Privacy Policy
At The NS Toys, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using The NS Toys website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to improve our services and provide you with a seamless shopping experience. This includes: • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and other information you provide when making a purchase or signing up for an account.
• Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on the site, and other usage data collected via cookies and similar technologies.
• Transaction Information: Details of products purchased, payment methods, and other related information for order processing.
2. How We Use Your Information
The information we collect is used in the following ways: • Order Processing: To process and ship your orders, communicate with you about your order, and handle returns or refunds.
• Customer Support: To respond to your inquiries, provide customer support, and resolve issues.
• Personalization: To enhance your shopping experience by showing relevant products and personalized recommendations.
• Marketing Communications: With your consent, we may send promotional emails about new products, special offers, or updates.
• Analytics: To analyze website usage and improve our services, product offerings, and website functionality.
Legal Basis for Processing (for EU users)
We process your personal information based on the following legal grounds:
• To fulfill our contractual obligations when you make a purchase.
• Based on your consent for marketing communications.
• For legitimate business interests, such as improving our services and analyzing website usage.
• To comply with legal obligations.
3. How We Protect Your Information
The security of your personal information is a priority at The NS Toys. We implement industry-standard security measures, including encryption, firewalls, and secure payment gateways, to protect your information from unauthorized access, disclosure, or misuse.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Sharing Your Information
We only share your information with trusted third parties under the following circumstances:
• Service Providers: We may share information with third-party service providers who assist with payment processing, order fulfillment, and shipping.
• Legal Compliance: We may disclose information if required by law, regulation, or in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
6. Your Rights and Choices
You have the following rights concerning your personal information:
• Access and Update: You can review and update your personal information by logging into your account.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by following the instructions in the email or contacting us directly.
• Delete Account: You may request the deletion of your account and personal data by contacting us at info@thenstoys.com.
• Data Portability: You have the right to request that we transfer your personal information to another service provider in a structured, commonly used, and machine-readable format.
• Restrict Processing and Object: You have the right to restrict the processing of your personal information or object to its processing under certain circumstances.
• Non-Discrimination (For California Residents): We will not discriminate against you for exercising any of your rights under the CCPA.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and track website performance. You can choose to disable cookies through your browser settings, but doing so may limit certain functionalities on our website.
8. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US. We take appropriate safeguards, including using Standard Contractual Clauses approved by the European Commission, to ensure the security of your personal data during these transfers.
9. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and the appropriate regulatory authorities as required by applicable data protection laws.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by The NS Toys. We are not responsible for the privacy practices of these external websites. We recommend reviewing their privacy policies before providing any personal information.
11. Children's Privacy
In compliance with COPPA (Children's Online Privacy Protection Act), The NS Toys does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@thenstoys.com, and we will take steps to delete such information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes to this Privacy Policy, we will notify you via email or by posting a notice on our website before the change becomes effective. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@thenstoys.com.
